how to use the sizing kit

Ensuring a perfect fit for your press-on nails is essential for a comfortable and natural look. Our sizing kit makes it easy to find your custom nail measurements before placing an order.

Each kit includes 14 nail tips, ranging from the largest to the smallest size. Each tip has its size labeled directly on it for easy identification.

 

Step 1: Find Your Perfect Fit

• Choose a nail tip from the sizing kit and place it over your natural nail.

• The correct size should fit sidewall to sidewall without overlapping your skin.

• If you’re between sizes, opt for the larger size


Step 2: Record Your Sizes

Once you’ve determined the best fit for each finger, note your sizes in the following order: Thumb - Index - Middle - Ring - Pinky (e.g., 15-11-12-10-9).


Step 3: Enter Your Sizes at When Ordering

When placing an order, go to the “Custom Nail Measurements” section and enter your sizes to ensure your set is made just for you!


Tip: If you have any questions about sizing or need assistance, feel free to reach out before placing your order.

can i cancel my order?

unfortunately, we are not able to cancel an order once it has been placed.

can i refund or exchange my order?

as all sets are custom made per customer, we cannot refund or exchange your order. 

what is the processing time for orders?

each set is handmade to order, so please allow 2-13 days for processing before shipping. processing time depends on current order volume, but you can purchase a rush order option to have your order prioritized.

what if my nails arrive damaged?

i carefully package every order, but if your nails arrive damaged, please contact me within 48 hours of delivery with photos of the issue. since each set is handmade, I do not offer replacements or refunds for damaged nails, but I’m happy to review your case and offer guidance.

what should i do if my package is lost or missing?

for lost packages, please check your tracking information first. If your package is marked as delivered but you haven’t received it, i recommend checking with your local post office or neighbors. unfortunately, I am not responsible for lost or stolen packages, but if you need help filing a claim with the shipping carrier, feel free to reach out!